The fine print
Privacy Policy
Your data, your privacy
We collect info like your name, email, address, and payment details to process orders.
We may use cookies for site functionality and analytics. You can disable cookies in your browser settings.
We store your personal data securely and only use it to process orders and communicate with you.
We never sell your data.
You can ask us to manage or delete your info anytime.
Contact: gaja.hemp.contact@gmail.com
Refunds & Returns
Custom ordered products and wholesale fabric orders are non-refundable.
No refunds for change-of-mind purchases; only faulty items can be refunded.
Our refund and returns policy lasts 14 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if the refund has been approved.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
You will be responsible for paying for your own shipping costs for returning your item, with a tracked service. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us
Contact us at gaja.hemp.contact@gmail.com for questions related to refunds and returns.
T & C's
Orders are confirmed once payment is received.
Delivery times are at times unfortunately out of our control, due to Mail or Courier services.
No refunds for change-of-mind; only faulty items can be refunded.
Custom ordered products and wholesale fabric orders are non-refundable
Governing law: England & Wales.
Buying from Gajahemp UK
Connect
gaja.hemp.contact@gmail.com
+44 7770814659
© 2025. All rights reserved.